FUNominal™ Teams: Motivate, Communicate, Connect!
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FUNominal™ Frontlines & Customer Elations

Your team is either pulling together or pulling apart. How well does your team get along and get it right? Most organizational issues aren't with technical proficiency, but with social skills and ability to get along with others. Create a corporate culture by design and not default with these practical tools to invigorate your workforce and improve the quality of life in your workplace to dynamize the delivery of services to your clients and customers. Create a solid foundation for your team by learning how to enhance motivation, morale, and meaning at work through experiential methodologies to improve understanding and content retention. Clients may choose the slant of this program depending upon their needs for more team-oriented, customer service oriented content, or more social interaction type of content in order to support the team goals, desired outcomes, group size, and time permitted. This program can be adapted to conference setting workshops as well as active teambuilding retreats indoors or outdoors. We can mix and match content and activities to best suit your needs and your schedule. 1-4 hour breakout session or on-site teambuilding event created to suit your preferences.

Learning Outcomes :

• Discover how to lead your team through the stages of group development and how to set expectations at each stage for top performance.
• List creative, cost-effective ways to reward, recognize, and revitalize staff to enhance performance and loyalty and improve the working environment.
• Identify differences in communication and work styles between team members to foster improved communication and understanding between the different styles.
• Recognize what empowers and motivates employees at different levels in their lives and actively engage in exercises that promote better networking, humor, trust, and teamwork.
• Identify how team training is critical in handling service points and flash points in customer service situations. Discover how to create FUNominal frontlines and customer elations through better communication skills among team members and in dealing with clients.
• Create a safe environment for sharing supportive experiences and successes to help build rapport, leadership, relationships, communication, understanding, and positive problem solving skills amongst team members.
• Onsite teambuilding events include a variety of collaborative and competitive group initiatives to support the key points listed above. Customized experiential, interactive teambuilding events may include themed programs such as Office Olympics, Beach Balls, Scavenger Hunts, Western Rodeos, or other unique themes depending on the venue.
  

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